Howl Privacy Policy
Last Updated: 08-10-2025
At Howl (“we,” “us,” or “our”), we respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website (usehowl.com) and platform (the “Platform”).
1. Information We Collect
We collect the following types of information when you use Howl:
Personal Information: such as your name, email address, phone number, and payment details when you create an account or submit a form.
Service Information: details about pet care services you provide or request.
Usage Data: information about how you interact with our site (e.g., pages visited, form submissions).
Cookies: small files that help us improve user experience and platform performance.
2. How We Use Your Information
We use your information to:
Create and manage your account.
Connect pet owners with independent service providers.
Process payments securely through third-party providers (like Stripe).
Communicate important updates or service notifications.
Improve and personalize the Platform.
We do not sell or rent your personal information to anyone.
3. How We Share Information
We only share your information as necessary to operate the Platform:
With service providers who perform services on our behalf (e.g., payment processors).
When required by law or to protect the rights, safety, and property of Howl, our users, or others.
With your consent, if you choose to share details (e.g., contact info for bookings).
4. Data Security
We take reasonable precautions to protect your personal data.
While no system is 100% secure, we use industry-standard safeguards such as encryption and secure servers.
5. Your Choices
You may:
Update or correct your personal information by contacting us.
Opt out of non-essential emails.
Request deletion of your account and data by emailing us at howlrelations@gmail.com.
6. Children’s Privacy
Our Platform is not directed to children under 18.
We do not knowingly collect information from minors.
7. Updates to This Policy
We may update this Privacy Policy periodically.
The updated version will be posted on this page with a new “Last Updated” date.
Continued use of the Platform means you accept the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy, contact us at:
📧 howlrelations@gmail.com
🌐 https://usehowl.com